This information is important to ensure that your part order is sent to the right person at the correct address. Contact information is also important in case we need to reach you for any reason.
Product information is best located on the white sticker attached to your product. Below are instructions on where you can locate this information. Please note: Due to safety reasons, it is essential that the information you submit is accurate to the product in your home. Parts are not universal due to differing countries and dates of manufacture.
Any information you can give us to help expedite the shipment of parts should be entered here.
CRIBS WITH WOODEN BASEBOARDS: Bottom right hand corner of the mattress baseboard CRIBS WITH METAL BASES: Interior part of the headboard/footboard CHESTS: On the back panel of the chest. As this piece is reversible it may be facing outward/inward. CHANGE TABLES: On one of the shelf boards, for changers with a drawer, remove the drawer and look underneath the top shelf. GLIDERS: Underside of the Glider seat or Ottoman Base. If model numbers are different on the Glider and the Ottoman, please provide both. TODDLER BEDS/YOUTH BEDS/BUNK BEDS: On the inside of the headboard/footboard ACTIVITY WALKERS: On the base of the walker Please note: Product information can also be found on the outside of the box that your furniture came in.
Please take photos of the damaged pieces and the white sticker and send to customercare@storkcraft.com. We will then be able to match these with your web order for Quality Control purposes.